Exchange & Return
Please note that exchanges for size must be done so within 3 working days from the day customer receive the package. After this duration has expired, we will not accept the exchange of the item. If the desired size of the purchased item is still available, we'd permit exchange the item. If not, exchanges must be made for other item. In case of the other item's value is more than the purchased item, then the customer must pay the price difference.
To initiate your exchange/return, simply:
whatsapp us at 085889204068 with the following details:
Reasons for the exchange
(1) We reserve the rights to accept exchange requests on a case-by-case basis.
(2) Qonita gholib isn't responsible to shipping during the returning of the goods.
(3) All returned products still have a price tag and unwashed (no exceptions).
(4) Exchanges must be made for items of equal or more value.
(5) Return shipping charges are the responsibility of the customer unless there is a defect or shipping error from the Qonita Gholib.
PS: REFUND IS NOT APPLICABLE FOR ALL PRODUCT